If you find yourself stuck trying to fix the same problem over and over but you aren’t making any headway, reach out to us, and we’ll provide you with remote support to fix the problem. How does that work exactly? It’s simple. We will give you information over the phone or via chat, and manage your computer from our end, making it easy to walk you through the problem. Don’t worry though, it’s safe and secure, and when the transaction is complete, we return complete control of your computer to you. The effective process is like having an IT expert sitting with you at all times.